If your Brother printer can print a test page, but can’t scan to your computer, then check the connection status of the printer. Usually, scanning issues occur due to several reasons like unstable internet connection, an incompatible printer driver or operating system, and more. Learn how to resolve the “Brother printer won’t scan” issue from the below section.
Quick steps to resolve the Brother printer wont scan issue
Solution 1: Check the Brother printer’s connection status
Solution 2: Print test page
Print a test page on your Brother printer to find what is the reason for this issue. To print the test page, follow the below instructions.
Solution 3: Update your Brother printer
Solution 4: Turn off your Windows Firewall
While using the printer over a network connection, there is a chance for these kinds of issues to occur. To disable the Windows Firewall option, follow the below instructions.
Solution 5: Restart your computer and the printer
Now we have learned How to Resolve Brother Printer won't Scan Issue. If the Brother printer wont scan issue still persists, contact us.