Epson Scan Not Working

How To Fix Epson Scan Not Working Error?

If Epson Scan not working on your computer, it might be due to incompatibility and connectivity issues. Based on the operating system, the troubleshooting process varies. Scroll down this page to know how to resolve this issue by performing simple and quick troubleshooting methods.

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Epson Scanner Not Working On Windows 10

If Epson Scan is not working on Windows 10 after the OS upgrade, then try the following solutions.

  • Make sure that you’ve reinstalled the Epson Scan software after the OS upgrade.
  • Check if Epson Scan is set in Compatibility Mode. 
  • If yes, turn it off by following the below instructions.
  • Disabling the compatibility mode
  • Locate the Epson Scan icon and right-click on it. 
  • Choose Properties > Compatibility.
  • Deselect the option named Run this program in compatibility mode by unchecking the checkbox beside it.
  • Click Apply and OK. 
  • Now, open the Services Desktop window on your Windows 10 computer.
  • Locate and double-click on the option named Windows Image Acquisition (WIA).
  • Go to the General tab.
  • Choose the Automatic option from the Startup type drop-down menu. 
  • Click the Apply button followed by OK. 

Now, we have seen solutions for Epson Scan Not Working on windows 10 issue. Still if the error prevails then based on your connection type, configure the Epson Scan settings by following the instructions given below.

  • Note: The below instructions are for the Wireless or Ethernet connection.
  • Open the Epson Scan settings.
  • Select Network > Add > “your printer’s IP address” > OK.
  • Now, check if Epson Scan is working on your Windows 10 computer. If not, contact us to get remote assistance in resolving it.

Epson Scanner Not Working On Mac

  • Make sure that your Epson printer is turned on.
  • Check if the USB cable that you're using is connected securely between the printer and your computer.
  • Make sure that your computer is not in sleep or standby mode. 
  • If you encounter this issue after upgrading the OS, reinstall the printer driver on your computer and then run Epson Scan.
  • Check whether you have selected your Epson printer correctly while configuring the scan operation.
  • Restart the printer and your Mac computer.
  • Click the Call button to get remote assistance in resolving the Epson Scan Not Working Issue.