If you are dealing with the HP Scan error 17, then this page will help you resolve it.Usually, the scan error 17 occurs when your HP printer's scanner motor is placed incorrectly. To resolve this error, first, try to restart your HP printer.
Power off your printer. Disconnect the power cable from the printer. Leave your printer for a while. Then, replug the power cable to the printer and turn it ON. Now, check if the scan error 17 is displayed on your printer’s LCD screen. If yes, check whether any objects like cables are obstructing the scan head. If yes, clear the obstruction by referring to your printer’s user guide.
If the HP scan error 17 persists, even after clearing the obstructing object, replace the HP printer's internal scan assembly. Based on your HP printer model, the scanner assembly replacement process may vary. In this section, the steps to replace the scanner assembly in the HP LaserJet Pro model are given.
If the scan error persists, then the printer hardware could have failed.
Contact the HP printer manufacturer to resolve the HP Scan error 17.