How To Solve Hp Scan Unable To Communicate With Scanner Error?
How To Solve Hp Scan Unable To Communicate With Scanner Error

How To Solve Hp Scan Unable To Communicate With Scanner Error

Is hp scan unable to communicate with scanner? Then, perform the troubleshooting method given below to fix it. 

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  • How To Solve Hp Scan Unable To Communicate With Scanner Error

This Issue May Occur Due To Many Reasons And Some Of Them Are Listed Below:

  • Failure to communicate with the HP Scanner
  • Failure to find HP Scan
  • Scanner disconnected from the computer
  • Computer unable to find the connected HP Scanner
  • To fix the issue between the HP Scan button and the scanner, try the simple troubleshooting method given below.
  • Initially, make sure that your Windows or Mac computer and the HP scanner are connected to the same network.

Using Hp Print And Scan

Preparing the scan
  • Run the HP Print and Scan diagnostic tool on your computer. 
  • Before running the tool, make sure that your printer is turned on and it is connected to your computer.
  • When prompted, choose your HP printer and click the Fix Scanning button.
  • Perform the troubleshooting instructions displayed on the screen.
  • After running the tool successfully, check if the HP Scan button is able to communicate with the scanner. If not, perform the next method.

Continue to read the following steps and get the solution for hp scan unable to communicate with scanner issue.

Reinstalling The Printer Driver

  • Delete your HP printer driver from the Drivers list.
  • After uninstalling the driver, restart your computer and the printer.
  • Download and install the latest version HP printer driver on your computer.

Activate Windows Image Acquisition Settings

  • If you're encountering this issue with your Windows computer, check whether the WIA setting is activated on it. If not, activate it because WIA plays a major role in the communication between the computer and your scanner.
  • Open the Services window.
  • Locate and double-click on the WIA (Windows Image Acquisition) settings.
  • Now, if its status is Disabled, then go to its Properties dialog box.
  • Click General, and from the Startup type drop-down menu, select the Automatic option.
  • Now, click the Start button.

Click Call if none of the methods could fix the HP Scan unable to communicate with scanner error.