Kyocera Scan To Email Error 2101

How To Solve Kyocera Scan To Email Error 2101?

A Kyocera printer allows you to scan your documents and save them in PDF, TIFF, or JPG format. The scanned documents are automatically saved onto your Windows device. Sometimes, you might face the Kyocera scan to email error 2101 due to an issue in the authentication mechanism. It occurs because of an unsupported SMTP authentication. Some users do think that the error pops up due to a security software (antivirus/firewall) issue. If you want to fix this error, try following the below-mentioned instructions on this page.

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  • Scan To Email Error 2101 In Kyocera Printer

Solution 1:

Checking The Network Connection:

In many cases, a poor network connection might cause the Kyocera scan to email error code 2101. In case you have connected your Kyocera printer over a network, make sure that the network connection works fine.If the network connection is fine, but the error persists, move on to the next solution.

Solution 2:

Checking The Server Name And Port Number:

To begin with, open Kyocera’s Command Center RX. NOTE: Command Center RX helps users to check the printer’s paper availability, toner levels, and also manage the device status. Command Center RX permits you to do these things over a web browser. However, such tasks can be performed only by authorized administrators. continue reading to solve Kyocera scan to email error 2101.

  • On your computer, open a web browser.
  • In the address bar, type your Kyocera printer’s IP address.
  • Hit the Enter key.
  • On the Command Center RX page, log in with the default user name and password.
  • In the left navigation bar, select the Function settings menu. You’ll see a list of options under Function settings.
  • Select Email.
  • The Email settings screen appears now.
  • You can now check the server name, port number, and security. Do not forget to check the authentication protocol.
  • If it’s not correct, make the necessary changes.
 Scan To Email Settings

Other Solution For Kyocera Scan To Email Error 2101:

  • If the SMTP/POP3 server has failed, do the following:
  • Verify the SMTP/POP3 server name.
  • Do not forget to verify the SMTP/POP3 port number.
  • Ensure that you check the network device’s parameters.

If none of the above solutions/fixes work out for you, skip to the last one, which is explained below.

On the Command Center RX page, under SMTP Protocol Settings, do the following:

  • If you are authenticating POP before SMTP, select the Other option for the Authenticate as field.
  • Once done, you can now use the scan to email feature and send your email as Kyocera supports many file formats, such as TIFF and Encrypted PDF.

These are the most applied ways to fix the Kyocera scan to email error 2101.