Ricoh Scan To Email Transmission Failed

How To Fix Ricoh Scan To Email Transmission Failed Issue?

Are you stuck while scanning your document to email from your Ricoh printer? There are several causes for the email transmission problem. If you got any errors related to transmission failure on your printer, then check if you have sufficient space on the destination computer or hard disk. Sometimes, this error occurs if the SMTP settings are misconfigured. Continue reading the steps given below to know how to fix the Ricoh Scan To Email Transmission Failed issue.

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  • Fix Scan To Email Transmission Failed In Ricoh

Solution 1: Basic Troubleshooting

Basic troubleshooting
  • Ensure that your Ricoh printer is properly connected to your wireless network.
  • Check if you have connected your computer is connected to the same wireless network to which your printer is connected.
  • Verify if the Internet connection is stable.
  • Check if the original document is correctly placed on the scanner glass.
  • Check if you have chosen the correct destination while sending the scan job to email.

Solution 2: Clear Space On Your Computer

  • On your Windows computer, uninstall the unwanted apps and programs to free up space. To do so, click the Start menu.
  • Click on Apps from the Start menu and sort by size to determine which programs hold up the most space.
  • Choose the unnecessary apps and click the Uninstall button to fix Ricoh Scan To Email Transmission Failed.
  • To make the process simple, you can also use the Disk Cleanup tool.
  • Now, try to scan your document to email using the printer control panel.
  • If the Ricoh scan to email transmission is failed again, move on to the next solution.

Solution 3: Check The SMTP Settings In The Web Image Monitor

  • On your computer, open the default browser and enter your printer’s IP address in the URL field. Hit the Enter key to open the Web Image Monitor.
  • Click the Device Management tab from the left-side panel and select Configuration.
  • Under Device Settings, click on Email.
  • Check the administrator email address and the SMTP settings you have configured for the Scan to Email function.
  • Change the required settings and click OK to save them.

Now, the Ricoh Scan To Email Transmission Failed error should be fixed.